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Retail

Current challenges in retail – and how digitalization can help

The retail sector is under enormous pressure: rising customer expectations, growing online competition, supply chain disruptions, and highly volatile demand. Added to this are rising costs, a shortage of skilled workers, and the urgent need to act sustainably. Traditional business models are reaching their limits.

Digitalization offers concrete solutions. Whether automated processes, intelligent planning, or optimized data flows—with the right digital tools, retail companies can act faster, more efficiently, and in a more customer-oriented manner. Integrated SAP systems, for example, provide a real-time overview of inventories, supply chains, and customer behavior. This enables data-driven decisions to be made at every level.

Why the digital transformation in retail cannot wait

Today’s customers are digitally savvy and have high expectations: personalized offers, real-time availability, smooth returns, and transparency when it comes to sustainability. Retailers who continue to rely on outdated systems risk not only losing operational efficiency, but also customer trust and market share.

The ability to respond dynamically to market changes, optimize your product range, and deliver across multiple channels is no longer a luxury, but a survival factor. This is where SAP-based digitalization comes into play: It enables agility, drives innovation, and creates end-to-end transparency across the entire value chain.

Konrad Pfadenhauer

Konrad Pfadenhauer

Industry Expert

If you have any questions about our services for your industry, please feel free to contact me! +43 676 9261458

Events

From Test Management to End-to-End Automation

From Test Management to End-to-End Automation

Join this 4-part webinar series on SAP Digital Manufacturing and test automation to learn how to move from structured test management to scalable, end-to-end automation. Hosted by SAP and concircle, the sessions cover SAP Cloud ALM, SAP Test Automation by Tricentis, and advanced automation engineering practices.

Vertical Integration Webinar – Enterprise Edition

Vertical Integration Webinar – Enterprise Edition

“GO vertical” Enterprise Edition – From Forecast to Execution | April 14, 2026 | Webinar
Everyone is talking about them, but only very few actually have them: true end-to-end supply chain processes – from forecast creation and S&OP planning to detailed scheduling and efficient execution on the shop floor.
Register now.

SAP Connect Day for Supply Chain Vienna

SAP Connect Day for Supply Chain Vienna

SAP Connect Day Supply Chain Vienna | 24. März 2025 | Austria Center Vienna
Wir freuen uns verkünden zu dürfen, dass wir Platinum Sponsor des diesjährigen SAP Connect Days in Wien sind!
Freuen Sie sich auf spannende Einblicke unseres Kunden Red Bull zum Thema “Supply Chain Planning mit SAP IBP bei Red Bull”. Melden Sie sich jetzt kostenlos an.
Wir freuen uns auf Sie!

SAP Connect Day for Supply Chain Düsseldorf

SAP Connect Day for Supply Chain Düsseldorf

SAP Connect Days Supply Chain Düsseldorf | 2.-3. März 2025 | Areal Böhler
Wir freuen uns verkünden zu dürfen, dass wir als Sponsor der diesjährigen SAP Connect Days in Düsseldorf mit dabei sind!
Freuen Sie sich auf spannende Einblicke unseres Kunden Pfeifer Group zum Thema “Ja, man kann! SAP Digital Manufacturing im anspruchsvollen Sawmill-Umfeld bei Pfeifer”. Melden Sie sich jetzt kostenlos an.
Wir freuen uns auf Sie!

News

Just a few steps to clean production planning

Just a few steps to clean production planning

In our next collaborative video with Fraunhofer Austria, our SAP expert Martin Baldauf and PPS expert Lukas Lingitz explain how you can use algorithm-based tools to integrate long-term and ...
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